Skills & Competencies for Retail Store Detective
Retail Store Detective job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Retail Store Detective
Responsible for apprehension and prosecution of shoplifters and the prevention of theft.
JOB RESPONSIBILITIES for Retail Store Detective
Not a uniformed security guard or watchman.
Retail Store Detective SALARY RANGE
BASE 50%
$38,349
TOTAL 50%
$38,614
Job Level
A01
Job Code
SM15000250
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager or Head of a Unit/Department
Retail Store Detective Skills and Competencies List
6 hard skills or competencies (industry competencies) for Retail Store Detective
1
Industry Competency –
Retail Industry
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Defines the importance of effective merchandising strategies in boosting retail sales and profit margins.
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Level 2 Behaviors
(Light Experience)
Assists customers with product inquiries by providing information about features, pricing, and availability.
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Level 3 Behaviors
(Moderate Experience)
Addresses intricate complaints and concerns effectively to ensure customer satisfaction and retention.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the development of retail pricing strategies to maximize profitability and competitiveness.
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Level 5 Behaviors
(Mastery)
Champions the adoption of predictive analytics to optimize pricing, inventory management, and marketing strategies.
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2
Industry Competency –
Retail Operations
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Describes the potential bottlenecks and challenges when managing our organization's retail operations.
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Level 2 Behaviors
(Light Experience)
Assists in monitoring the inventory, schedules, and resources required in our organization's retail operation.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customer feedback and complaints to gain insights for facilitating retail improvements.
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Level 4 Behaviors
(Extensive Experience)
Evaluates our organization's supply chain management to determine cost-saving improvements.
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Level 5 Behaviors
(Mastery)
Builds monitoring systems for tracking and overseeing employee performance when adhering to retail procedures.
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3
Retail Store Detective
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Retail Store Detective
Proficiency Level - 4
5
Competency for -
Retail Store Detective
Proficiency Level - 5
6 soft skills or competencies (core competencies) for Retail Store Detective
1
Core Competencies –
Attention to Detail
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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2
Core Competencies –
Honesty And Integrity
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes typical examples of ethical and unethical behaviors inside and outside the office.
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Level 2 Behaviors
(Light Experience)
Conducts one's responsibilities according to operating values and processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates organizational ethics, values, and codes of conduct to others.
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Level 4 Behaviors
(Extensive Experience)
Coaches others to behave based on accepted business and ethical codes.
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Level 5 Behaviors
(Mastery)
Establishes standards and programs to drive a continuous improvement in honesty and integrity.
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3
Retail Store Detective
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Retail Store Detective
Proficiency Level - 4
5
Competency for -
Retail Store Detective
Proficiency Level - 5
Summary of Retail Store Detective skills and competencies
There are 6 hard skills for Retail Store Detective, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
0 general skills for Retail Store Detective.
6 soft skills for Retail Store Detective, Attention to Detail, Honesty And Integrity, Confidentiality, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Detective, he or she needs to be proficient in Attention to Detail, be proficient in Honesty And Integrity, and be proficient in Confidentiality.
0 general skills for Retail Store Detective.
6 soft skills for Retail Store Detective, Attention to Detail, Honesty And Integrity, Confidentiality, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Detective, he or she needs to be proficient in Attention to Detail, be proficient in Honesty And Integrity, and be proficient in Confidentiality.
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